6 Soft Skills Contact Center Hiring Managers Want

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Reading Time: 3 minutes Customer service as we know it has changed. It’s no longer regarded as just a channel for customers to resolve issues. Customer service has evolved into a strategic part of a company’s brand. Now it’s considered to be a fundamental touchpoint for customers – with agents front and center representing the company’s values, approach to…

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Choosing the Right Admin Job

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Reading Time: 2 minutes Ask yourself these 5 smart questions to find a perfect fit. Not all administrative assistant jobs are created equal. If you’re searching for your next opportunity, it’s important to consider a few key factors to determine whether a position will be a good fit for you. Here are five things to keep in mind when…

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Three great part-time jobs for senior workers

Reading Time: 2 minutes   Are you a senior worker looking to stay professionally active without having to work full time? Or maybe you’ve already retired — but you miss the challenge and social connections of work. Either way, if one of these scenarios resonates with you, you’re not alone. Many senior workers are looking to work well past…

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Finger, hand, and wrist exercises for office workers

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Reading Time: 2 minutes   Working long hours at the computer every day can place serious strain on your fingers, hands, and wrists. Overuse and strain can lead to all sorts of aches and pains that can impact your functioning at work, as well as at home. In fact, some can even become serious enough to warrant medical attention,…

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